Terms of Service

These Terms of Service ("Terms") govern your use of www.lankatilegrout.lk (the "Site") operated by Lanka Tile Grout Manufacturing (Pvt) Ltd ("we", "us", "our"). By using the Site, submitting an order request, or creating an account, you agree to these Terms.

1. About Us

Lanka Tile Grout Manufacturing (Pvt) Ltd is a manufacturer of tile adhesives and grouts based at 41/C/1 Negenahira Mawatha, Kirillawala, Kadawatha, Sri Lanka, established in 1994.

2. Accounts

• You must provide accurate information when creating an account.
• You are responsible for keeping your login credentials secure and for all activity under your account.
• We may suspend or terminate accounts that we reasonably believe are being used fraudulently or abusively.

3. Order Requests and Pricing

• Submitting an order through the Site records your interest and request; it does not guarantee stock availability or a fixed final price.
• Final pricing may differ from displayed prices depending on quantity, delivery location, and current wholesale/retail terms at the time of confirmation.
• We reserve the right to decline or cancel any order request at our discretion, including for reasons of stock, pricing errors, or suspected misuse.

4. Product Information

We aim to keep product descriptions, specifications, and images accurate, but we do not guarantee that all details are error-free or fully up to date at all times. Please confirm specifications with us directly for critical or bulk orders.

5. Acceptable Use

You agree not to:

• Use the Site for any unlawful purpose.
• Attempt to gain unauthorised access to any part of the Site, its accounts, or its systems.
• Interfere with or disrupt the Site's normal operation.

6. Intellectual Property

All content on the Site — including text, logos, images, and product designs — is owned by or licensed to Lanka Tile Grout Manufacturing (Pvt) Ltd and may not be copied or reused without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the Site, including delays or changes to order-request pricing prior to final confirmation.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of Sri Lanka.