Lanka Tile Grout Manufacturing (Pvt) Ltd ("we", "us", "our") respects your privacy. This policy explains what information we collect through www.lankatilegrout.lk, how we use it, and the choices you have.
1. Information We Collect
We collect information in the following ways:
- Account information: when you register, we collect your name, email address, and phone number, either directly or via Google Sign-In.
- Order information: when you place a trial order, we collect your name, email, phone number, delivery address, and any notes you provide.
- Automatically collected data: basic technical information such as browser type and general usage data, used only to keep the site functioning correctly and securely.
2. How We Use Your Information
- To create and manage your account.
- To process, confirm, and fulfil your trial orders, including contacting you about final pricing and delivery.
- To respond to enquiries sent through our contact details.
- To maintain the security of our website and prevent misuse.
We do not sell your personal information to third parties.
3. How Your Information Is Stored
Account and order data is stored using Supabase, a third-party database and authentication provider, and processed through our backend hosted on Render.com. These providers store data securely, but as with any online service, no method of transmission or storage is 100% secure.
4. Cookies and Local Storage
Our website may use essential cookies or local browser storage to keep you logged in and to remember items in your cart. We do not use cookies for third-party advertising or tracking.
5. Your Rights
You may:
- Request a copy of the personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your account and associated data, subject to any records we are legally required to keep.
To exercise any of these rights, contact us using the details below. We will respond as promptly as we can.
6. Sharing of Information
We only share your information with:
- Service providers who help us operate the website (e.g. Supabase, Render.com), strictly for the purpose of running our services.
- Authorities, where required to comply with the law.
7. Children's Privacy
Our website is intended for business and adult retail customers. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.